Add, Remove or Reorder Menu Items from an Open Check

Adding, editing, or removing menu items is done on the Menu Items tab on the Restaurant Check screen or the Quick Sale screen.

The Menu Items tab allows you to select menu orders to add to the check, along with specifying preparations or adding modifiers to each item as appropriate. Keep in mind, the selections you have available are determined by how the POS system is configured.

There are three ways to view an open check to modify it - these are each done from the Checks section of the Point of Sale Menu:

• Click the Create/Open Check command, and select one of your tables (listed in blue) from the Table list. Then select an open check from the Checks list on the left.
• Click Quick Sale and select one of the open checks listed in the Checks list on the left.
• Use the Open Checks command to see a list of open checks, and select one to view.

Once open, the Menu Items tab appears by default.

NOTE: You must click Post to add each Menu Item to the check before you can add another Menu Item.

To add menu items to a check:

1. From the Categories list, select a category of food item. This selection determines what items appear in the Menu Items list. Or select All to show all menu items in the list. For example, if you select Salad as a Category, the Menu Items list will show the types of salad available, such as Caesar, House, or Cobb.
2. From the Menu Items list, select the item ordered by the customer.
3. From the Preparations list, select a preparation for the selected menu item, if available. For example, if you select NY Strip Steak as a Menu Item, your preparation options may include Rare, Medium, and Well Done.
4. From the Modifiers list, select any modifiers to apply to the selected Menu Item. For example, the NY Strip Steak may have mushrooms or sauteed onions available to add on. Or for sandwiches the Modifiers might include sandwich options such as cheese, lettuce, tomatoes, or mayonnaise.

5. A "NO" can be placed before the modify or preparation by clicking on the item more than once.

6. Use the Qty text box to change the number of selected items to add to the check. By default this number is one.
7. When the selection is complete, click Post. This adds the item and any selected options to the check.
8. After all items are posted/edited to your satisfaction, click Fire Check to send your items to the kitchen. Firing order can now be picked for each item as it is added or the default order set in maintenance can be used.
9. If you wish you reorder an item or items on the same ticket,click Reorder Items.

The Postings list on the right side of the screen shows each item added to the check as well as a running total of the charges.

To remove an item from the check:

In the Postings list, click the item to be removed. To select multiple items, hold down the Shift key while selecting each item.

Click Delete Item(s).

IMPORTANT: You can remove menu items, preparations, and modifiers from the check. You CANNOT, however, edit an item once it is posted. To change something like the preparation or modifier for an item, you must delete the item and re-add it with the correct options.

NOTE: The options available in the POS Check interface are determined by how the POS system is configured, and the options created for the system. If you are having trouble finding the items you need or configuring customer orders easily, contact your manager and/or system administrator. They may be able to adjust the POS configuration to provide more appropriate options.